FAQ

Frequently Asked Questions

"CLEARED" status means that a full Gold Standard Panel (GSP) was performed and all test results were Negative, Non-Reactive or Reactive-Cleared.

By contrast, "NOT CLEARED" status means that a full Gold Standard Panel (GSP) with negative/non-reactive results has not been completed within the last 7, 14, or 30 days. However, "NOT CLEARED" does not automatically suggest the presence of an infection.
Mycoplasma genitalium (Mgen) is a sexually transmitted infection (STI) transmitted through unprotected oral, vaginal, and anal sexual activity with an infected partner.

How do you test for it?
A NAAT test is performed on a urine sample (the same technology we use for chlamydia, gonorrhea, and trichomonas testing).

What are the symptoms?
Many people do not have symptoms but when symptoms are present, they range from: Vaginal bleeding, cervicitis, lower abdominal/pelvic pain, abnormal vaginal/penile discharge, burning/irritation during urination, urethral irritation, and testicular pain/aching. Women with Mgen may notice an increased incidence of UTIs, bacterial vaginosis, and yeast infections. If left untreated, Mgen can lead to complications such as: pelvic inflammatory disease, infertility, miscarriage and pre- term labor, increased risk of getting HIV, and epididymitis.

Treatment (recommended as per CDC Guidelines):
Doxycycline 100 mg every 12 hrs x 7 days followed by Moxifloxacin 400 mg daily x 7 days.
*Treatment courses may vary however based on several factors.
*Mgen is a persistent infection that has quickly developed antibiotic resistance and often requires more than one round of treatment. It is important to complete your full course of antibiotics and perform follow up testing to confirm the infection has resolved.

When to get re-tested:
It is best to wait a few days after completion of antibiotics before re-testing. Bacterial RNA may linger in the GU tract for several days after treatment and the NAAT test does not distinguish between dead or live bacteria.

What to do if you have Mgen:
- If you’ve tested positive for Mgen, reach out to the TTS medical staff for treatment
- Re-test a few days after completing treatment
- Have sexual partners tested and treated
- Abstain from sexual activity until re-test is negative
- Disinfect sex toys before re-using them

What are the common side effects to the medication?
- Stomach upset/Nausea - Prevent this by taking your medicine with a meal.
- Yeast infection:
     Antibiotics increase the likelihood of getting a yeast infection.
     You can decrease this risk by taking an over-the-counter probiotic supplement
     If you get a yeast infection, you can buy over-the-counter treatment, such as Monistat.

Sources:
https://www.cdc.gov/std/mgen/stdfact-Mgen-detailed.htm
https://www.microbiologyresearch.org/content/journal/micro/10.1099/mic.0.000830/sidebyside
https://www.bashhguidelines.org/current-guidelines/urethritis-and-cervicitis/mycoplasma-genitalium-2018/
Chlamydia and gonorrhea are sexually transmitted infections (STIs) that can be transmitted through unprotected oral, vaginal, and anal sexual activity with an infected partner.

What are the symptoms?
These infections have similar symptoms and are different in men and women. However, many people may not have any symptoms at all!

Women: Vaginal discharge or itching, vaginal bleeding or spotting, burning during urination, and/or stomach pain.

Men: Burning during urination, abnormal discharge from penis, pain or swelling in testicles, and/or rectal pain, discharge, or bleeding

Is there a cure?
Absolutely! We follow the CDC's recommended treatment guidelines.
Chlamydia treatment typically involves a short course of oral antibiotics.
Gonorrhea treatment typically requires an intramuscular injection combined with oral antibiotics.
If you have gonorrhea, we strongly recommend going to your healthcare provider or your local health department for treatment, as most pharmacies do not offer injectable antibiotics.

Can you get infected again?
Definitely! Prevent re-infection by:
Abstaining from sexual activity for 7 days after treatment as you may still be contagious,
Washing all sex toys before re-using them,
Completing your prescribed medication, even if you feel better,
Having your sexual partners get tested and treated.

What are the common side effects to the medication?
Nausea, vomiting, and diarrhea - Prevent this by taking your medicine with a meal.
Reducing efficacy of birth control - We recommend using condoms for 2 weeks after treatment.
Yeast infection:
- Antibiotics increase the likelihood of getting a yeast infection (men can get them too!).
- Decrease this risk by taking probiotic supplements or eating yogurt with active cultures.
- If you get a yeast infection, you can buy OTC treatment, such as Monistat.

What happens if I don't get treated?

Women: Pelvic Inflammatory Disease "PID", stomach pain, difficulty getting pregnant, increased risk of getting HIV.

Men: Joint Infections, increased risk of getting HIV, epididymitis, prostatitis.
Trichomoniasis "Trich" is a sexually transmitted infection (STI) caused by a parasite. It is transmitted through unprotected oral, vaginal, and anal sexual activity with an infected partner.

What are the symptoms?
Many people will not have symptoms. Women are more likely to be infected than men.

Women: Itching, burning, or redness of the vagina, burning while urinating, abnormal vaginal discharge with a fishy odor, and/or discomfort during intercourse.

Men: Itching or irritation inside the penis, burning while urinating or ejaculating, abnormal discharge from penis, and/or discomfort during intercourse

Is there a cure?
Absolutely! We follow the CDC's recommended treatment guidelines.
Trichomonas treatment typically involves a short course of oral antibiotics.

Can you get infected again?
Definitely! Prevent re-infection by:
Abstaining from sexual activity for 7 days after treatment as you may still be contagious,
Washing all sex toys before re-using them,
Completing your prescribed medication, even if you feel better,
Having your sexual partners get tested and treated.

What are the common side effects to the medication?
Flu-like symptoms - Prevent this by not drinking alcohol while taking the medication.
Nausea, vomiting, and diarrhea - Prevent this by taking your medicine with a meal.
Reducing efficacy of birth control - We recommend using condoms for 2 weeks after treatment.
Yeast infection:
-Antibiotics increase the likelihood of getting a yeast infection (men can get them too!).
-Decrease this risk by taking probiotic supplements or eating yogurt with active cultures.
-If you get a yeast infection, you can buy OTC treatment, such as Monistat.

What happens if I don't get treated?
Having a trichomonas infection can put you at a higher risk of getting HIV and other sexually transmitted infections. It can also cause preterm labor in pregnant women and is associated with low birth weight.
Syphilis is a sexually transmitted infection (STI) that can be transmitted through unprotected oral, vaginal, and anal sexual activity with an infected partner.

What are the symptoms?
Syphilis has four stages as it develops over time.
1. Primary syphilis - Red sore that becomes an ulcer. This will heal on its own in a few weeks.
2. Secondary syphilis - Widespread rash will appear on the body. You may also experience fever, headache, sore throat, muscle aches, swollen lymph nodes, and weight loss.
3. Latent syphilis - Here are no symptoms, but the infection is still present. This stage can last for years.
4. Late-stage syphilis - This stage can cause permanent damage to the heart, skin, brain, eyes, and ears.

Is there a cure?
Absolutely! Syphilis is typically treated with an intramuscular injection of penicillin. For those with a penicillin allergy there are other antibiotic treatment options.
If you have syphilis, we strongly recommend going to your healthcare provider or your local health department for treatment, as most pharmacies do not offer injectable antibiotics.
Your provider may require follow up treatment and blood tests. It is important to follow up to ensure that you are cured.

Can you get infected again?
Definitely! Prevent re-infection by:
Abstaining from sexual activity for 7 days after treatment as you may still be contagious,
Washing all sex toys before re-using them,
Completing your prescribed medication, even if you feel better,
Having your sexual partners get tested and treated.

What are the common side effects to the medication?
Flu-like symptoms - Prevent this by not drinking alcohol while taking the medication.
Nausea, vomiting, and diarrhea - Prevent this by taking your medicine with a meal.
Reducing efficacy of birth control - We recommend using condoms for 2 weeks after treatment.
Yeast infection:
-Antibiotics increase the likelihood of getting a yeast infection (men can get them too!).
-Decrease this risk by taking probiotic supplements or eating yogurt with active cultures.
-If you get a yeast infection, you can buy OTC treatment, such as Monistat.

After treatment your future tests may show a reactive/positive result, why is that?
There are two tests needed to confirm a syphilis diagnosis. One test detects specific antibodies for the T. pallidum bacteria that causes syphilis. The other test reveals the immune response your body has to the bacteria as a numerical value. If you have ever had syphilis in the past, it is possible that your future tests will show a reactive/positive result, even if you have been treated. This must be evaluated by our medical team before determining if you are cleared of the infection.

What happens if I don't get treated?
Permanent damage to the heart, skin, brain, eyes, ears, and even death may occur if syphilis is left untreated. Make sure you get retested after treatment to make sure the infection is gone.
ELISA Methodology

The ELISA (Enzyme Linked Immuno Sorbent Assay), or EIA, is the most commonly used HIV antibody test. It is a highly sensitive test, meaning that all (or nearly all) infected people will test positive.

Western Blot Methodology

The Western Blot test is most commonly used to confirm a positive ELISA test. It is more specific than the ELISA test, so all or nearly all people who are not infected will test negative. The two tests combined result in nearly 100% accuracy.

PCR Methodology

PCR (Polymerase Chain Reaction) detects the virus before the body produces antibodies, and viral culture, where a culture of the virus is produced from a blood sample. Additional tests may be used to assess the functioning of the immune system as a measure of the progression of HIV disease.

NAT Methodology (Nucleic Acid Amplification Testing)

Nucleic Acid Testing, or NAT, is a nucleic acid amplification technology that includes polymer chain reaction, or PCR, to detect certain viral components. NAT enables the earliest and most sensitive detection of disease-causing human viruses in blood and plasma donations.

NAT can detect RNA or DNA from a very small number of virus particles, it can reduce the window period by detecting the infection earlier.

HIV Viral Load

A viral load test is a simple blood test that determines both how active HIV is in the body and how well any antiviral therapy medications are working.

Regardless of what type of specimen is used (blood or oral fluid), ELISA is the first test performed. If the first ELISA test is positive, two additional ELISA tests are performed on the same specimen. If both of these tests are also positive, a Western Blot test is performed. A person is said to have a positive antibody test (to test positive) only when each of these tests is positive. HIV antibody test results may take from two to six weeks to be returned.
Human Immunodeficiency Virus (HIV) is the virus that causes AIDS. HIV harms the body's immune system by attacking certain kinds of cells, known as helper T cells or CD4 cells, which defend the body against illness.

Human immunodeficiency virus type 1 (HIV-1) is the etiologic agent of acquired immunodeficiency syndrome (AIDS). AIDS is transmitted by sexual contact, exposure to blood (including sharing contaminated needles and syringes) or certain blood products, or transmitted from an infected mother to her fetus or child during the perinatal period. Additionally, transmission of these viruses can occur through tissue transplantation. HIV-1 has been isolated from patients with AIDS and AIDS-related complex (ARC). HIV-1 was thought to be the sole causative agent of these syndromes until 1986, when a second type of HIV (human immunodeficiency virus type 2 or HIV-2) was isolated and also reported to cause AIDS.
AIDS, or Acquired Immunodeficiency Syndrome, occurs when an individual's immune system is weakened by HIV to the point where they develop any number of diseases or cancers. An individual with HIV will also be considered to have progressed to an AIDS diagnosis if their immune system, as measured by their T-cell (or CD4 count) falls below a certain level.
HIV is the virus that causes AIDS, the most advanced stage of HIV disease. A weakened immune system caused by HIV will allow opportunistic infections (OIs) to develop. A healthy immune system would normally fight off these infections while an HIV-weakened immune system is susceptible.
In the early stages of HIV infection, the virus itself is difficult to detect. Rather than looking for the virus, HIV testing usually involves looking at the body's reaction to the presence of the virus. The measure of the amount of virus in an individual's blood stream is called the viral load.

Antibodies are produced by the body in reaction to the presence of a virus. In an HIV antibody test, the presence of antibodies in response to the presence of HIV is measured. The most common HIV antibody tests are ELISA (EIA) and Western Blot. These tests can now be performed on samples of oral (mouth) fluid.
A Negative Test Result

If an HIV antibody test is negative, no antibodies were detected. A negative test can indicate that a person is not infected with HIV (s/he is HIV negative), or that s/he has been exposed but the immune system has not had time to produce antibodies.

Antibodies to HIV may take up to six months to develop after the initial exposure.

A Positive Test Result

A positive HIV antibody test means that the body has been exposed to HIV (and the body has produced antibodies in response to this exposure). A test result is not reported as positive until it has been confirmed three times, including the use of a different type of test.

When a person has a positive HIV test, it does not mean that the person has AIDS or that the person will have AIDS in a certain amount of time--it only means that the person is infected with HIV.

An Indeterminate Test Result

An HIV antibody test may also be indeterminate or inconclusive. In this case, the presence or absence of HIV antibodies cannot be confirmed. An indeterminate test should be repeated three to six months later with a new blood sample.
In the United States, most people get HIV through unprotected sex, including vaginal, anal and oral sex, and through injection drug use. Certain bodily fluids including blood, pre-cum, semen, and vaginal secretions, spread HIV.

An HIV infected woman can pass HIV to her baby through pregnancy or delivery, and also through breast milk.

According to the U.S. Centers for Disease Control and Prevention contact with saliva, tears, or sweat has never resulted in someone getting HIV. You cannot get HIV through casual contact such as hugging or shaking hands.
The only way to determine for sure whether you are infected is to be tested for HIV. You cannot rely on symptoms to know whether or not you are infected. Many people who are HIV positive do not have any symptoms for many years.
There is no cure or vaccine for HIV, but it is preventable.

- Choosing not to have sex is the only way to be 100% sure that HIV won't be transmitted sexually.
- For those who are sexually active, use a condom for vaginal or anal sex, and barrier methods, such as a condom or dental dam, for oral sex.
- If you are HIV-positive and you are pregnant, see your health care provider to get appropriate treatment. Treatments are available to significantly reduce the risk of passing the infection to your child during pregnancy and delivery.
- Do not share needles for any kind of injection drug use.
- Get tested! And ask your partners to do the same.
Yes. Scientific evidence demonstrates that latex condoms are highly effective in preventing the transmission of HIV when used consistently and correctly. That means you've got to know how to properly use a condom and use one every time.
Just having any old condom around is not going to automatically protect you. Here are some tips to make sure the condom you're using is doing its job:

- Latex or polyurethane condoms are the only ones that protect against HIV infection.
- Check the expiration date on the wrapper; if it's past, throw out the condom. Also look at the condom itself - does it seem dry, brittle, stiff or unusually sticky? Don't take chances, use a different one.
- Store your condoms in a cool, dry place so they don't get damaged. Heat and excessive wear can cause a condom to tear during sex - glove boxes, back pockets, wallets and window shelves are all bad places to keep your condoms.
- To make sure a condom doesn't tear or come off, use some water-based lubricant inside and outside the condom. Be sure not to use an oil-based lubricant like Vaseline or other petroleum jellies, body lotions, mineral or vegetable oils, they can cause the latex to break down.
- Make sure the condom is on correctly before getting started.
Having a sexually transmitted disease (STD) can increase a person's risk of becoming infected with HIV. Having STDs that can cause open sores, such as herpes, is especially risky. STDs that do not cause open sores also pose a threat.
HIV/AIDS does not discriminate. The virus does not single out any age, skin color, faith, sexual orientation or economic status. It is not who you are, but what you do that determines whether you can become infected with HIV. You are at risk for being infected with HIV if you have ever:

- had unprotected sex of any kind,
- shared drug needles and syringes,
- had a blood transfusion or clotting factor between 1978 and 1985, or
- had sex with someone whose history of risk-taking behaviors is unknown to you.

If you think you may be at risk, get tested and ask partners to do the same.
You may request a refund through your dashboard account if your samples have not been collected and/or shipped. Here are the steps:

1. Visit our site.
2. Log into your Dashboard and open the Testing History.
3. Scroll all the way to the right, and click the option in the Actions column.
4. Complete the Refund Request Form.


SOURCES:
Centers for Disease Control and Prevention. (2017, October 31). Chlamydia. Retrieved September 19, 2018, from here
Centers for Disease Control and Prevention. (2017, October 06). Gonorrhea. Retrieved September 18, 2018, from here
Centers for Disease Control and Prevention. (2018, April 12). Sexually Transmitted Diseases (STDs). Retrieved September 18, 2018, from here
Centers for Disease Control and Prevention. (2017, March 24). Trichomoniasis. Retrieved October 1, 2018, from here
UpToDate. (2018, March 21). Syphilis: Treatment and monitoring. Retrieved October 1, 2018, from here
UpToDate. (2018, June 4). Treatment of Chlamydia trachomatis infection. Retrieved October 1, 2018, from here
UpToDate. (2018, July 19). Treatment of uncomplicated Neisseria gonorrhoeae infections. Retrieved October 1, 2018, from here
UpToDate. (2017, May 10). Acute cervicitis. Retrieved October 1, 2018, from here